Forgot Your Indosat Number? Check It in 1 Minute

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Forgot your own Indosat phone number? Don’t panic. This guide outlines several quick and official methods to check your Indosat number, from dialing codes and the MyIM3 app to contacting customer service. Follow the complete steps below.

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Remembering your own phone number is often needed for registrations, top-ups, or sharing contacts. An expired SIM card can also get blocked. But what if you forgot to save it in your contacts? Fortunately, there are several practical methods to easily check your Indosat number.

3 Official Ways to Check Your Indosat Number (IM3/Mentari)

Here are the trusted methods directly supported by Indosat Ooredoo. Choose the one most convenient for you.

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1. Check Via Dial-Up or USSD Code

This is the fastest method as it requires no internet connection. You just need to type a specific code in your phone’s dialer app.

  1. Open the Phone or Dialer app on your device.
  2. Type one of the following USSD codes:
    • *123*30#
    • *123*7*2*1#
    • *888*1*1#
  3. Press the Call button.
  4. Wait a moment; your Indosat phone number will appear on the screen.
Illustration of typing USSD code *123*30# in a phone dialer app to check Indosat number
Example display of typing a USSD code in the dialer app. (Source: Personal Document)

2. Check Using the MyIM3 App

For smartphone users, the official MyIM3 app offers a comprehensive way to manage your SIM card, including checking your number.

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  1. Download and Install the App: Search for “myIM3+” on the Google Play Store or Apple App Store.
  2. Register and Verify: Open the app, enter your active Indosat number, then follow the verification steps via the incoming SMS.
  3. Check Profile: Once logged in, your number is typically visible in the header or under the Profile/My Account menu.

With the MyIM3 app, you can also check your remaining data balance, validity period, and perform other transactions.

3. Contact Customer Service Directly

If the above methods encounter issues, you can contact Indosat’s official customer service.

  • For Prepaid Cards (IM3, Mentari): Call 185 or dial *123*100# from your Indosat phone.
  • For Postpaid Cards (Matrix): Call 111.

Have your ID card or personal data ready for the verification process when speaking with a customer service agent.

Important Tips and Updated Information

Ensure your Indosat SIM card is still active and has sufficient signal when checking, especially for the dial-up method. Next, save your number in your phone contacts under a name like “My Indosat Number” to avoid forgetting it in the future.

Please note, methods and USSD codes can be updated by the operator. The information in this article is accurate as of the last update. For the most current guide, you can refer to the official Indosat Ooredoo website at indosatooredoo.com.

By following this guide, you won’t be confused anymore when asked for your own Indosat number. Hope this helps!

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