As a user of Epson XP series printers such as the XP-211, XP-214, or XP-411, you may have experienced a condition where the printer suddenly stops printing and the message “Service Required” appears. This condition is not permanent damage, but rather part of the automatic protection system found in all modern Epson printers.
To overcome this, Epson’s Adjustment Program is here as a technical solution that is safe, efficient, and proven to be effective for professional technicians around the world.
Why Epson XP Printers Often Encounter “Service Required” Error
Every Epson printer is equipped with a waste ink counter system called the Waste Ink Pad Counter. This system functions to record the amount of ink left over from cleaning the printer head (cleaning process), which flows to the absorbent pad (waste pad).
When the amount of ink discharge has reached the maximum limit specified by the manufacturer, the printer will automatically lock the print function and display warnings such as:
- “Service Required”
- “Ink pad is at the end of its service life.”
This step is designed to protect the device from excessive ink leakage that can damage the electronic components inside the printer.
Key Features of Adjustment-Program Epson XP-211 XP-214 XP-411
The program is specially designed by professional technicians to provide direct access to the printer’s internal systems, so you can perform accurate resets and calibrations without the need for additional devices.
Here’s a detailed explanation of each of the important features available:
| Feature | Brief Description |
| Reset Waste Ink Pad Counter | The main feature that functions to delete the “Service Required” message is by resetting the waste ink counter. After this process, the printer will return to normal function without the need to replace the ink pad. |
| EEPROM Initialization | Used to reset the printer’s internal system (EEPROM) to factory initial conditions. This step is useful when the printer experiences a configuration error or corrupted internal memory data. |
| Particular Adjustment Mode | A technical mode that allows the user or technician to calibrate and adjust specific components, such as paper sensors, encoder, and print head alignment, to optimize print results. |
| Maintenance Utility | Supports various printer maintenance functions, such as Head Cleaning, Nozzle Check, and Ink Charge. This feature helps keep the quality of the print sharp and prevents clogging of the cartridge head. |
Complete Guide on How to Download & Use Adjustment-Program Epson XP-211 XP-214 XP-411
1. Preparation Before Using the Program
Before running the Adjustment Program, there are a few important things you should pay attention to to ensure that the reset process runs smoothly and safely:
1. Make sure the printer is connected to the original USB cable.
Avoid using USB extensions or damaged USB cables, as they may cause communication errors between the printer and the computer.
2. Disable the antivirus temporarily.
Some antiviruses can mistakenly recognize program files as threats (false positives). Temporarily disable it until the reset process is complete, then turn it back on afterwards.
3. Run the computer with Administrator privileges.
Right-click on the application and select “Run as Administrator” to grant full permissions to the Windows system.
2. How to Download & Extract Files Safely
Download Reset Epson XP-211 XP-214 XP-411 (ECC).rar from a reliable source. Make sure the file size is around ±2 MB. Much smaller files can be corrupt, and larger ones may contain malware.
Extract files using WinRAR or 7-Zip:
- Right-click on the downloaded .rar file.
- Select “Extract Here” or “Extract to…”.
- When prompted, enter the password: mincom.
Run the Program as an Administrator:
- Open the extracted results folder.
- Find the AdjProg.exe file.
- Right-click → Run as Administrator. If the User Account Control dialog appears, select “Yes”.
3. How to Reset the Waste Ink Pad Counter Using the Adjustment Program
Once the Epson XP-211 XP-214 XP-411 Adjustment Program file has been successfully executed, follow these steps to reset the Waste Ink Pad Counter to get the printer back to normal and to be able to print normally.
Reset Steps:
1. Open the Adjustment Program application.
Once the program opens, wait for the main view to appear perfectly before moving on to the next stage.
2. Choose the appropriate printer model.
In the list of printer models, select the one according to the device you are using:
- Epson XP-211
- epson xp-214
- Epson XP-411
3. Go to the “Particular Adjustment Mode” menu.
This menu contains a variety of printer service functions, including EEPROM settings, maintenance, and counter resets.
4. Select the menu “Waste Ink Pad Counter” and click OK.
This feature is used to reset the waste ink counter, which causes the message “Service Required”.
5. Check the “Main Pad Counter” option.
Make sure the checkbox on the Main Pad Counter is enabled, as this is the center of the ink discharge on the Epson printer.
6. Click the “Initialize” button.
Wait a few moments for the reset process to complete. The program will display a notification that the process was successful.
7. Turn off the printer, then turn it back on.
Once the process is complete, turn off the printer for a few seconds and then turn it back on.
The printer should no longer display the message “Service Required” and can be used as before.