If your printer cannot operate in Windows 11, there may be several causes. Software bugs or problems with the physical connection can cause the computer to lose contact with the printer.
When trying to upgrade to Windows 11 22H2, some PC users find they may experience connection problems with printers that use Universal Print Class or IPP Class drivers.
Problems with the “print spooler” or driver problems can cause the printer to not work correctly.
Whatever the case may be, there are several ways to resolve it in Windows 11, ranging from basic fixes like restarting the device and verifying the physical connection to more complicated ones like using troubleshooters, resetting the printer spooler, and reinstalling device drivers.
Here are some procedures to fix the problem of the printer not working correctly that you can try.
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Check printer hardware
1. Check the power
Make sure that the power switch is turned on and that the printer’s power cord is connected to a power outlet. Make sure all necessary computers and routers are also turned on if you are printing to a shared printer or a printer on the network.
Make sure the hardware is plugged in and turned on if your printer or other equipment is connected to a surge protector or backup power source.
2. Check the printer cable
Make sure the USB cable from the printer to your PC is properly connected.
3. Check the Wi-Fi connection for the wireless printer
Run a wireless connection test on the printer. The menu option for checking the printer’s Wi-Fi connection is available on many printers. Make sure the printer is connected to a Wi-Fi network.
Run troubleshooter
Run the printer troubleshooter to allow Windows to help you troubleshoot. A troubleshooter is an automated tool that can find and instantly fix various PC problems.
Printer installation and connection issues can be resolved with the printer troubleshooter. You can launch the troubleshooter by entering “Printing” into the taskbar search box and selecting “Find and Fix printing problems”.
Update printer drivers
These three methods will help you update the printer driver:
1. Windows Update
Your printer driver can be available in an enhanced form through Windows Update.
2. Install the software from the printer manufacturer
The driver installation program for your printer can be found on the disk that came with your printer.
3. Download and install the driver yourself
On the manufacturer’s website, you can perform a driver search. If Windows Update cannot find a driver for your printer and your printer does not come with installation software for the driver, try this method.