How to Solve Remote Desktop Issues on Windows 11

Solution 2: Update Remote Desktop Client and Server

The second solution you can try is to update the Remote Desktop client and server to the latest version. To do this, you need to check for Windows updates on the computer you want to use to remotely access another computer (client) and the computer you want to access remotely (server). Here are the steps:

  1. Open “Settings” by pressing (WIN + I) on your keyboard.
  2. Select “Windows Update” on the side bar and click “Check for updates” on the right panel.
  3. Wait for Windows to search for and download available updates. If there are updates for Remote Desktop, install those updates and restart your computer.
  4. Repeat the steps above on the other computer that you want to access remotely.

Solution 3: Enable Network-Level Authentication on the Remote Desktop Server

The third solution you can try is to enable network level authentication on the Remote Desktop server. Network-level authentication is a security feature that requires users to enter a Windows username and password before they can view the Windows login screen on a remote computer. This feature can help prevent brute force attacks and improve Remote Desktop performance.

To enable network-level authentication on a Remote Desktop server, you need to change the system settings on the computer you want to access remotely. Here are the steps:

  1. Open “Settings” by pressing (WIN + I) on your keyboard.
  2. Select “System” on the sidebar and click “Remote Desktop” on the right panel.
  3. Turn on the switch for “Remote Desktop” if it is not already active.
  4. Click the drop-down button next to the switch and check the box for “Require devices to use Network Level Authentication (Recommended)”.
  5. Click “Confirm” on the window that appears and select Yes at the UAC prompt.
  6. Restart your computer.
Other Interesting Articles

How to Improve Remote Desktop Performance and Security?

In addition to troubleshooting Remote Desktop issues in Windows 11, there are a few things you can do to improve Remote Desktop performance and security. Here are some of them:

  • Make sure you have a stable and fast internet connection. A slow or unstable internet connection can cause Remote Desktop to slow down or disconnect.
  • Adjust the image and sound quality settings according to your needs. High picture and sound quality settings can improve the Remote Desktop experience, but can also consume more bandwidth and resources. You can adjust these settings by clicking the “Show Options” icon under the “Computer” box in the Remote Desktop client window, then selecting the “Experience” tab.
  • Use a VPN if you want to access remote computers from outside your local network. VPN (Virtual Private Network) is a service that can make your internet connection more secure and anonymous by encrypting your data and hiding your IP address4. A VPN can help you avoid firewall blocking, data eavesdropping, or hacker attacks when using Remote Desktop remotely.
  • Use a strong, different password for each Windows account you use for Remote Desktop. Strong and different passwords can help you protect your Windows account from brute force or phishing attacks that try to steal your personal information or important data. A strong password must have at least eight characters, including uppercase letters, lowercase letters, numbers, and symbols.

Latest Articles

Related Articles