Step 4: Scan for and Remove Viruses or Malware
The fourth step you can take is to scan for and remove any viruses or malware that might infect your Seagate external drive. A virus or malware is a malicious program that can damage, alter, or steal your data, or interfere with your computer’s performance. If your Seagate external drive is infected by a virus or malware, Windows may not be able to recognize or access it.
To scan for and remove viruses or malware, you can use antivirus, which is software that can detect and remove malicious programs from your computer. You can use Windows’ built-in antivirus called Windows Defender, or a third-party antivirus that you can download from the internet. Here are the steps you can follow:
- Connect your Seagate external drive to your computer.
- Open the antivirus you’re using, either Windows Defender or a third-party antivirus.
- Select the option to scan for external devices or drives connected to your computer.
- Wait for the scanning process to complete. If your antivirus finds a virus or malware, select the option to remove or quarantine the malware.
- Once the erase process is complete, try connecting your Seagate external drive again and see if it has been detected by Windows.
Step 5: Bring the Drive to a Seagate Service Center
The fifth and final step you can take is to take your Seagate external drive to the Seagate service center closest to you. This is the last step you can take if none of the previous steps fix your Seagate external drive issue. Most likely, your Seagate external drive has suffered physical damage that cannot be repaired by ordinary means.
Physical damage to your Seagate external drive can be caused by many things, such as:
- Impact, falling, or being hit by a hard object
- Overheating, humidity, or dust
- Static electricity, voltage surges, or short circuits
- Prolonged age or usage
Physical damage to your Seagate external drive can cause several symptoms, such as:
- The drive does not spin or sound strange
- The drive is not detected by BIOS or Windows
- Hard disk detected but cannot be accessed or formatted
- Hard disk detected but data lost or corrupted
To bring your Seagate external drive to a Seagate service center, you will need to do the following:
- Find the address and phone number of the Seagate service center closest to you. You can search for it on Seagate’s official website or the internet.
- Contact a Seagate service center and request information about procedures, costs, and repair times for your Seagate external drive. If you still have a warranty, ask if you can claim a warranty for the repair of your Seagate external drive.
- Bring your Seagate external drive to a Seagate service center according to the specified schedule. Don’t forget to bring your purchase note, warranty card, and ID.
- Wait for your Seagate external drive to finish repairing. If the repair is successful, you can take your Seagate external drive and connect it to your computer. If repairs don’t work, you may need to purchase a new Seagate external drive.
That’s the article I made on how to fix Seagate’s external drive blinking but not detected in Windows. Hope this article is useful for those of you who are experiencing the same problem.